Frequently Asked Questions:

What health insurance plans do you accept?

We work with most types of insurance, including Medicare and Medicaid. For a complete list of companies and plans, click here.

What should I bring to my appointment?

For adults: Insurance card, payment and a list of current prescriptions, as well as over-the-counter medications, any films and reports of X-rays, MRIs or CT scans that you had recently, if necessary. For children: please include immunization records also. You may find this checklist helpful.

As a family physician, can you serve as a primary care provider for children as well as adults?

Yes, our family physicians are qualified to care for all patients.

Why is having a primary care physician so important?

Choosing a primary care doctor is a great way to maintain exceptional health throughout the course of your life. In addition to treating acute illnesses, your primary care physician can partner with you to meet your long-term health goals and needs. Over time, this relationship can translate into continued health and enhanced quality of life.

What types of services do you provide?

We are proud to be a primary care provider of medical services for you and your entire family. Services include, but are not limited to: newborn and child care, including immunizations, geriatric care, women's care, including gynecological exams and contraception, dermatologic care, minor fracture and minor surgical care.

In order to see a specialist, do I need a referral from my primary care physician?

To determine whether you need a referral from us before seeing a medical specialist, view the terms of your insurance plan. Often, this information is listed on the insurance card or can be obtained by calling the insurance company. Our medical providers can refer you to a specialist if your health situation requires it or if your health insurance company requires a referral prior to visiting a specialist.

What phone number can I call if I have a billing question?

Billing questions can be directed to our billing representatives at 919-563-4444, weekdays from 8:00 a.m. - 5:00 p.m.

How do I have my medical records sent to another practice?

To release records to a specialist or another practice, we need your written permission. We have forms in the office available for that purpose. The process of transferring records requires approximately two weeks for completion.

Do I need an appointment?

Yes, in most cases you will need to call our office to schedule an appointment.

Is your office open after normal business hours?

Dr. Bliss can be reached via cell phone in case of emergencies.

Do I have to pay for services before I see the physician?

As required by insurance companies, we expect payment of “copayments” prior to seeing the physician. We will typically bill you for coinsurance or deductible amounts after we receive payment from the insurance company. There are circumstances when we will require a deposit (surgery or obstetric care) prior to the procedure/surgery, which would include the estimated amount of your deductible/coinsurance. If you do not have insurance then you are expected to pay a deposit before being seen by the physician.

Can I be seen by Dr. Bliss if she is not part of my managed care insurance network?

Dr. Bliss will provide services to patients covered by any insurance plans, even those that exclude Bliss Medical Group from their network. However, the patient is expected to pay for any out-of-network costs incurred according to their insurance benefit plan. Please read your plan carefully so you know how much you will be expected to pay towards your deductible or coinsurance when obtaining services from an out-of-network physician.

Bliss Medical Center